1. General provisions
These service and representation terms apply to the representation and intermediation relationship between Titan Auto, UAB or another Titan Auto representative providing the service and the client.
The terms are published on the website and may be used together with an individual order sheet, agreement, email-confirmed arrangement or another document confirmed by the parties.
Submitting an inquiry through the website form, sending a vehicle link or using the preliminary calculator does not create a contract. Services begin only after the client confirms the order, pays the agreed deposit and/or enters into an individual arrangement.
2. Scope of representation
The representative may, on behalf of and for the account of the client:
The representative acts as the client’s representative and/or intermediary. The representative is not the auction vehicle seller, does not assume the seller’s liability and is not responsible for the accuracy of information provided by the auction, the seller or other third parties.
- advise on vehicle selection and auction risks;
- mediate the purchase of a vehicle from auctions in the United States, Canada, Europe or other countries, including Copart, IAAI, Manheim and similar sources;
- organize vehicle inspection, document review, inland transport, sea shipping, port formalities, customs and delivery;
- assist with registration or additional document-handling steps by mutual agreement.
3. Order sheet
For each vehicle, a separate order sheet or another agreed document may be completed, specifying:
Without a confirmed order sheet, clear written client instruction or another individual arrangement, the representative has no obligation to act on the client’s behalf.
- vehicle identification data, VIN, LOT, make, model or auction link;
- the auction, seller or other purchase source;
- the planned maximum purchase price or budget limit;
- the representative’s commission and other agreed services;
- the destination port, delivery location and additional services.
4. Deposit / advance payment
Before bidding at auction or carrying out other actions on behalf of the client, the client pays the agreed deposit or advance. Unless otherwise stated in the individual arrangement, the deposit may be calculated as a percentage of the planned vehicle value or as a fixed amount.
The deposit is credited against the final amount payable unless the parties agree otherwise.
The deposit may be non-refundable if:
- the client refuses to perform obligations after a winning auction;
- the client fails to pay issued invoices on time;
- the vehicle is returned to the auction or additional charges arise due to the client’s fault or inaction.
5. Payments after a winning auction
After winning the auction, the client may receive an invoice or payment instruction covering:
Invoices must be paid within the deadline stated on them. If payment is not made on time, the vehicle may be returned to the auction, the deposit may be lost and the client may have to cover additional auction or third-party fees.
- the vehicle price;
- auction and document fees;
- the representative’s commission or representation fee;
- transport to the destination point specified in the order sheet or agreement;
- other third-party charges applicable to the specific purchase.
6. Remaining payments at the destination port
When the vehicle arrives at the destination port or another agreed location, the client may need to pay:
These payments must be made within the deadline indicated by the representative or service provider. If payment is delayed, storage, demurrage or other charges are borne by the client.
- import duties, VAT and other state-imposed charges;
- port, handling, storage, terminal or document fees;
- customs broker, local transport or additional administrative services.
7. Transport and timelines
All transport, document, port, customs and registration timelines stated on the website, in the calculator, in an inquiry or in communication are preliminary.
Timelines may change due to the auction, seller, transport companies, shipping lines, ports, customs, authorities, weather, document issuance or other third-party actions. The representative is not responsible for delays caused by third parties unless clearly stated otherwise in the individual arrangement.
If the client declines transport insurance, the transport-related risk is borne by the client.
8. Vehicle condition
The client understands that auction vehicles are often sold on an “as is” basis.
The representative may help assess visible damage, documents, history and risks, but is not responsible for hidden defects or the technical, visual or commercial condition of the vehicle unless such responsibility is expressly assumed in a written individual arrangement.
9. Limitation of liability
The representative is not responsible for:
The calculator, price examples and preliminary estimates shown on the website are informational only. The final price may change due to auction fees, transport prices, customs duties, VAT, exchange rates, documents, port, storage and other third-party charges.
- the accuracy of information provided by auctions, sellers or other third parties;
- changes in auction fees, transport, customs duties, VAT, exchange rates, documents, port or third-party charges;
- hidden vehicle defects, prior damage or undisclosed circumstances;
- actions or inaction of third parties, timeline changes or delays in document issuance.
10. Personal data
Personal data is processed for contract conclusion and performance, inquiry administration, accounting, logistics, customs formalities and legal obligations. More detailed information is provided in the privacy policy.
11. Applicable law and disputes
These terms are governed by the laws of the Republic of Lithuania. Disputes are resolved by negotiation and, if no agreement is reached, in the courts of the Republic of Lithuania according to the applicable rules of jurisdiction or the procedure set out in the individual agreement.
12. Final provisions
The terms are effective from the date of publication on the website and may be updated. The latest version is published on the company website. The terms of an individual agreement prevail if they clearly differ from these general terms.
Titan Auto, UAB, Klaipėda, Lithuania. This base version of the general terms is prepared from the client-provided legal source text.
13. Contact
Questions about the terms and data processing can be sent by email [email protected].